Property management agencies use AI to handle the steady stream of admin around each property: sorting the shared inbox and drafting replies, triaging maintenance requests, checking tenancy applications for missing documents, reading supplier invoices into your system, and preparing owner updates. Property managers review and approve, and spend more of their day with owners and tenants.
What can AI take off a property manager's plate?
The shared inbox. Every email is read, matched to the right property, owner or tenant, sorted by urgency and given a drafted reply for a person to approve.
Maintenance requests. Requests are triaged, the details and photos gathered, and the job prepared for the right trade, with the owner approval step built in.
Tenancy applications. Applications are checked for missing documents and inconsistencies before a property manager reviews them.
Invoices and bills. Supplier invoices are read, matched to the property and job, and prepared for entry in your trust accounting software.
Owner communication. Routine owner updates and statements are prepared from your system, ready to check and send.
Will it work with our property management software?
We connect to the software and email you already use rather than asking you to change systems. See systems integration and document processing.
Where do agencies start?
Usually with the shared inbox or invoice processing, where the volume is highest. The Operating Model and AI Review ($2,500 fixed price) finds and costs the best first build for your agency.
Frequently asked questions
Can AI answer tenant emails?
AI can draft replies to routine emails for a property manager to approve, and flag anything urgent or sensitive straight to a person.
Does it work with our trust accounting software?
We integrate with the systems you already use, so invoices and data flow in without re-keying.
How do we get started?
Book the Operating Model and AI Review, a $2,500 fixed price workshop and costed plan.
Talk to us
Tell us the job your team would most like to be rid of. Book a call or start with the Operating Model and AI Review.